RV Sales Representatives

As a member of the Sales team, you’ll be a key player in creating opportunities for families to make lifelong family memories. You’ll match customers with their perfect RV and start them on their journey to the RV lifestyle. Our dealership is like no other and our RV purchasing experience is too! Be a part of a team that will push you to succeed, earn, and help you achieve your highest potential.

Responsibilities

• Manage the overall purchase, delivery and ownership experience.
• Identify and provide solutions to maximize sales opportunities for customers.
• Provide detailed and accurate product knowledge to customers.
• Establish and maintain strong relationships with customers while providing outstanding customer service.
• Continually learn about product updates, inventory and how it will benefit the customer.
• Responsible for daily follow up with current, existing, and potential leads through our CRM and all supporting tools.
• Identify and provide solution-based sales options for customers.
• You will work directly with the Financial Services team in coordinating the sale and financial lending process.

Qualifications

• Hustle - The sales team moves fast and so does the competition. The right candidate establishes relationships quickly while earning trust by providing expert knowledge and unparalleled customer service.
• Competitive - Our sales team has consistently reached new records year after year and in result, we look for candidates that are interested in breaking records and raising the bar to what is possible. We play to win.
• Attitude - The sales team believes in hard work and having fun while doing it! A positive and work-hard attitude will serve you well.
• Passion - We are in the business of providing a lifestyle to those that are passionate about RVing. You need to share the passion for the products that we represent and be willing to go the extra mile for our customers.

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Parts Advisors

As a Parts Advisor, you’ll play a critical role in the experience we provide to our customers. You’ll build long-lasting relationships; become a trusted problem-solver and an expert in the RV Industry.

Responsibilities

• Greet all customers with enthusiasm, in a helpful and prompt manner.
• Provide product knowledge as you assist and influence customers in all purchase decisions.
• Handle payment for service work orders, parts/accessories transactions and deposits from RV sales customers.
• Assist with inventory placement and organization.
• Other duties assigned by management.

Qualifications

• Previous customer service experience is required. Familiarity with a retail environment a plus.
• Basic RV knowledge a plus
• Quick learner with a friendly, outgoing and goal-oriented personality.
• Ability to multitask and complete tasks in a timely and efficient manner.
• Basic computer knowledge is required.
• Reliable and strong work ethic.

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Service Writers

Our Service Advisors are at the forefront of our service department. They’re the problem-solvers, the helping hand and a key player in cultivating relationships with our customers. In this role, you’ll be a trusted source and critical to our future success.

Responsibilities

• You will be responsible for providing customers with excellent customer service throughout their entire service experience.
• Schedule service appointments with customers in a timely and efficient manner.
• Effectively communicate with customers to determine RV repair or maintenance that is required.
• Submit repair orders, outlining an accurate and detailed description of the repairs and/or maintenance required.
• Assist customers in recommending additional products and services that will enhance the overall use of their RV.
• Ability to clearly explain technical issues to customers and how the issue can be repaired.
• Other duties as assigned by management.

Qualifications

• Previous customer service experience is required.
• Experience with RV or Automotive Service Writing experience a plus.
• Ability to multitask and complete tasks in a timely and efficient manner.
• Must be extremely detail oriented and organized.
• Familiarity with MS Office Suite.
• Valid driver’s license.

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Porter - Forklift Driver

What’s in it for you? When you join our team, you become part of the General RV family. It’s more than a job – it’s the opportunity to build a career, make a difference, and be part of an exciting industry. If you’re looking for a place to call home, we want to hear from you!

Responsibilities

• Responsible for moving new and used RV’s.
• Moving pallets and inventory.
• Other duties assigned by management.
• Spotting other Hilo drivers to help them navigate safely

Qualifications

• Prior Hi/Lo experience is required.
• Experience moving trailers and heavy loads in a fast paced environment is desired.
• Ability complete tasks in a timely and efficient manner.
• Reliable and strong work ethic.
• Valid driver’s license.
• Must pass pre-employment drug test

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