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What Our Customers Are Saying
Our mission is to provide you with an industry-leading purchase, delivery, and ownership experience. Everything we do - from investing in our facilities to improving our processes - helps families create lifelong RV memories. That's why more than one million customers have trusted General RV since 1962. Read what our customers are saying about our staff and dealerships.
Like most: Thank you all so very much for helping us with our RV needs. Your whole staff is the best bunch of people. I cannot say enough about your employees that you have at your Mt. Clemens store. If we need anything, we will let you know. Thank you again and a special thanks to our salesman Terry. God bless you all! - Jack from Carleton, MI
Like most: Just a small note that say Thank You so much for helping my family and I find the perfect pop-up. We will use it and love to use it all season long. Thank you again. - Robert from Garden City, MI
Like most: We have done business with Sherry in the past. Earlier in the month she sent us a reminder letter and we were very eager to see what she had put together for us. When dealing with Sherry you’re doing business with someone I believe puts the customer first. She listens to our concerns and is very eager to get the best deal she can for us. - Sandy from Southgate, MI
Like most: Everyone involved treated us with respect and professionalism rarely encountered nowadays. You can rest assured that we will pass on to all our current and future friends the great relationship we have with your company. Please pass on to everyone involved our appreciation. We look forward to many more years of cooperation. Thanks. - Rick from Orange Park, FL
Like most: It is a pleasure for me to write this letter of commendation on behalf of several of your employees in Orange Park, Florida, who have displayed exemplary and professional service to me and should be commended. These individuals are Alan Dulberger, Harry Rosenburg, and Frank Krawczyk. - Lee from Orange Park, FL
I just wanted to let you know how delighted I was with the service I recently received from Bob Good in the Parts Department at your Brownstown store. I was in need of new roof vents to replace the broken covers on my travel trailer. Bob was very patient and really went over the top to help me with my problem. He explained to me why they had failed and also what could be done to prevent it from happening in the future. He also took the time to explain how the repair should be performed. Because of Bob, I will now go out of my way to shop at General RV. - John from Wyandotte, MI
Like most: This letter to thank you and your company for a great deal, my customer received his RV and he is very happy. We will keep you in mind for future orders and again many thanks to you and HAPPY NEW YEAR. - V- from Miami, FL
Like most: I found that the add-a-room had a big chunky zipper, but the camper was delivered with the Velcro style awning. I called to see what you would do about it, expecting bad news. I ended up working with Don in your parts department. He was incredibly helpful and performed his job very well! This really goes a long way with me. - Wes from Howell, MI
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