What Our Customers Are Saying
Our mission is to provide you with an industry-leading purchase, delivery, and ownership experience. Everything we do - from investing in our facilities to improving our processes - helps families create lifelong RV memories. That's why more than one million customers have trusted General RV since 1962. Read what our customers are saying about our staff and dealerships.
Incredibly HelpfulLike most: I found that the add-a-room had a big chunky zipper, but the camper was delivered with the Velcro style awning. I called to see what you would do about it, expecting bad news. I ended up working with Don in your parts department. He was incredibly helpful and performed his job very well! This really goes a long way with me. - Wes from Howell, MI
Great Quality And ServiceMy wife and I visited General RV in Birch Run. We were impressed by the quality of service, attention to detail, and extra effort that we received from everyone. They were not just selling us an RV, but educating us to make the best decision that fits our family’s needs! - Jim from Hartland, MI
Super Job My New FamilyOMG What a Great group of people to work with buying our New RV. They went above an Beyond Everything. Special Thanks to Tucker,Chris,Josh Richard, Rachel. And The delivery Mike & Eugene. - Beverly from Wesley chapel, FL
Warranty Service AppointmentSue Montag and her RV Tech did a great job resolving the few but important issues with our Fleetwood Discovery. They were prompt, co-operative, professional, and friendly and got the job done. Have had a number of experiences with other Dealer’s Service Departments and this was the best.
Thank you Sue! - Bruce from Kitty Hawk, NC
"At-A-Boy" To Sales RepresentativeI’d like to give a big “at-a-boy” to Scott Mercer, the Sales Representative at General RV, Mt. Clemens, MI that sold us our 2018 29BH Jayco White Hawk Travel Trailer. Scott’s not your average SR that will tell you anything to get you to buy. In fact he’s more like that friend that gets you to think for a moment about what you really want. The whole organization did a fantastic job managing the buying process and making us feel as if we’re part of their family. - A from Dover, FL
Unforgettable ExperienceLike most: All went so smoothly from our first email to our going through the American Canadian borders. We can't thank all the employees of General RV enough for making this experience so unforgettable. They found lifetime clients and we will never hesitate to recommend them to anyone in Quebec looking for a great price and outstanding service! - Nicole from Saint-Hubert, QC
Exceeded Our ExpectationsEveryone at General RV has exceeded our expectations. While everyone has been great and we know that there are a lot of people behind the scenes that have helped with this process, we would like to thank all of them! We already have lots of camping trips planned for this summer! - Robert
So Very HappyLike most: We went on our first trip this past weekend. It was amazing! We are so very happy with the coach we purchased!
I just want to thank Noah for all that he has done for us. We truly appreciate the friendly and helpful service he gave us. - Lori from Lapeer, MI
A PleasureEverything is great, it was a pleasure doing business with General RV.
- Brad from La Plata, MD