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Read What Our Customers Are Saying...

The purpose of this letter is to compliment you and your staff on the way they have handled our before, during and after sales experience. As first-time buyers, we faced a number of up-front concerns:i.e. given there are so many makes, models and dealers to choose from, how could we be sure we were making the right choice. The patient "hand-holding" provided by your sales staff, Bill Brown in particular, allowed us to overcome these concerns. Bill spent the better part of 15 months meeting with us, reviewing alternatives and answering a myriad of questions. The end result was we wound up with the size, make and model that appeared to best suit our first-time purchase needs. Bill made it clear that follow-up questions were to be expected and he assured us that there was no questiontoo large or too small to merit his attention. He has been true to his word. As you know, the service department is as critical to the overall sales experience as the original purchase itself. As with your sales staff, your service department worked closely with us to address any service situations that arose during the first year of operation. Our favorable impression of your company goes beyond any one individual. Throughout our dealings with your company we have been left with the impression that the management and staff of your Mt. Clemens location appear to truly enjoy what they do. This enjoyment carries over to the quality of care they provide to customers, which is especially admirable during tough economic times such as these. Again, our compliments to you and your staff and we look forward to continuing our relationship with you in the future.
Stephen And Judith Luedecker
MI